Frequently Asked Questions

Click on SIGN UP at the top of the page, type in your email address, choose a password, and click 'Create an account'. A welcome letter will be emailed to you with a verification link to activate your account. Click on the link and you are good to go!

If you want to remain even more Anonymous, we have an Auto-Register option, too! Just click on 'Autoregister' and you will be redirected to a page with your login URL. Please bookmark this URL (or keep it close at hand) for future logins.

There is a possibility that our email was marked as 'Spam', so be sure to check your 'Junk Mail' folder. To get emails from us further on, add our email address to your list of safe contacts.

Simply, click on the “Forgot your password?” button on the “Sign in” page, enter your email and we will send you password reset instructions. Note, however, that we won't be able to restore your personal login URL if you lose it.

Just go to “My Account”, click the 'Deposit' button and you will see a Bitcoin or Litecoin address for deposits like this: “1tGb3yUzGTqt7yBitaNF654HytxUi5c8u3”. Each player’s address is unique. We have 0-confirmation on deposits. Just transfer coins to that address and they will appear in your casino balance instantly!

To withdraw, just go to “My Account”, click the "Cashout" button and enter the amount you would like to withdraw. We require at least 1-confirmation of your deposit transaction to withdraw your funds. Besides that, withdrawals are instant. You can check the cash-out via blockchain.info and in mere minutes use your coins for other purposes. For withdrawing, use the same address with this made a deposit.

Maybe you do not clear the bonus. Check your account, "Bonuses" section, and check the conditions of the bonuses. Receive bonuses or refuse - it is only your choice. If you made a few accounts with one browser, the security service could block your account, in this case, to support and inform the problem will be solved. Or your deposit yet is not credited to the casino account. Track your transactions on blockchain.info

If you lose connection with our game servers, you will be able to continue playing from the point where the game stopped as soon as the connection is restored. The exception is multiplayer games.

Yes, our games are provably fair! You can check the result of any bet yourself immediately after each game. It's quick and no-brainer. We want you to have confidence in our bitcoin games. Read more here.

Welcome Bonus starts when a deposit of 0,001 BTC, 0,01 ETH or 0,1 LTC. Once you have made your deposit and received your bonus they will then be subject to a 150 times wagering requirement which will need to be fulfilled before you can successfully request a withdrawal. These conditions apply to all slots. For table games and video pokers coefficient is applied 20. For roulette, the coefficient is applied 10. Go to "My Account" page, section "Bonuses". There you can see your active bonus and how much you have left to wager it.
ATTENTION: If you play a bonus round you can not qualify for the jackpot. And also winnings in roulette in a live casino can be canceled. The maximum bet size with an active bonus cannot exceed 10% of your deposit. When playing with an active welcome bonus, it is not allowed to switch from table games and video poker to roulette games and slots. When playing roulette, it is not allowed to switch to slot games. In these cases, your winnings may be canceled and your deposit confiscated.

We use the latest technology, secure servers, and best industry practices to make sure that all transactions and data flows are protected at all times. You can play with confidence knowing that we took care of your account safety. We do treat this seriously.

If you have any questions, please contact us at [email protected] and we will be glad to help.